Deborah Grieves

When installing the QC client or one of the services you may encounter one of the following alerts:  These popups indicate a version of .NET is missing from the machine. To install .NET 3.5 the fo...

1. Open Computer Management.  Type Computer Management in the Windows Search field. 2. Expand the following: System Tools\Local Users and Groups. 3. Select Groups. 4. Double click on Administrator...

When attempting to start the Quantum Choice Adjudication Web API within IIS, users may receive the following error: This website cannot be started. Another website may be using the same port.   Be...

When using a Binding on a Web service, the IP/Port that is specified must match the IP listed for that Service Group in Database Manager. For example, if the claim adjudication link in Database Man...

Issue: When trying to run PCM Reports, the following ActiveX error occurs: This means Crystal Runtime has not been run on the machine generating the report and must be installed.  The Crystal Runt...

Issue: When trying to open the PCM Code Loader application, the following “Object reference not set to an instance of an object” occurs. This error means there are no 64-bit ODBCs available for th...

Issue: When opening PCM, the left-hand navigation tree is missing.   This is due to the Windows Touch Keyboard and Handwriting Panel Service service, which is not compatible with PCM.  This is not...

Introduction To transfer files, PLEXIS recommends you use the WinSCP or the FileZilla FTP file transfer programs.  These are free SFTP applications.  PLEXIS has tested these utilities and found the...

Error:  Error 37000: Adjudication batch processing engine is not installed correctly. Resolution: The Adjudication script (“Create Adjudication Job.sql”) needs to be executed against the database ...

Configuring ODBC Connection for PCM If you are on a 64-bit machine, you will have two folders in your C:\Windows directory that will contain an ODBC tool.  To establish a connection between a datab...