Deborah Grieves

Issue: Occasionally, an Adjudication Batch seems to be stuck – the run status will show “In Adjudication” longer than expected for the usual timing for runs of similar size. Resolution: If this is ...

Issue: When opening PCM, user receives the following error:  Resolution: This error message indicates that the executable (.exe) file for PCM is in in the incorrect location when attempted to laun...

Issue: The user receives the following popup when attempting to open PCM after selecting ODBC: User: <user login> has not been granted access to Plexis Claims Manager, please contact your system a...

Issue:  If the Crystal Report Runtime is not installed, then the QC UI will generate an error message pop-up when selecting “New” on the “Find Report Setup” Form. Cannot invoke form: Plexis.QC.Rep...

Issue: If the crystal report file location is not configured or configured incorrectly, the following error message will appear: Load report failed ---> System Runtime.InteropServices COMExeceptio...

Issue: SSRS Report not available If the SSRS web service URL is not configured correctly in the SSRS tab of the Reporting Configuration Section of Quantum Choice, then your web browser will appear ...