Deborah Grieves

Log4net main components 1. Loggers A logger is the portion of the file that calls the LogManager to retrieve an instance of a specific logger that has been used to write information. Example: ...

Unresponsive or sluggish server performance While the system is active it requires access to system resources such as RAM and Hard Disk storage.  You may encounter situations where service logs re...

Subscription Database If you intend on using Production data in a test environment, you can restore a backup of Production to a test environment, but do not copy the Subscription database outside ...

When adjudicating a claim the following steps are executed: The UI pulls the web service address from the database It then sends a Simple Object Access Protocol (SOAP) message to the web service w...

Dispatcher and Processing Engine The Processing Engine is part of QC’s older service architecture. Most if not all processes in QC used to be performed by the Processing Engine. PLEXIS has migrate...

E0025 Result Code means processing cannot be completed and tracking down the reason can be complicated. One way to troubleshoot is performing a SQL trace.  Clear the claim with the E0025 Launch SQ...

Issue: When starting the Adjudication Web API in IIS and the port number being used in not an unused port, user will receive the following error when starting the service: This website cannot be s...

In versions of QC prior to 19.1. a Failure to Dispatch error could be caused by a dozen different issues; however, after the introduction of the Adjudication WebAPI in 19.1, the system is stable en...

Issue: When a user tries to adjudicate a claim the following error occurs: Unable to dispatch Clear Adjudication request. Please ensure all QC Services are started. Steps for resolution: 1. Open W...

Issue: Services are starting but DTC disabled error is showing up in the Event Viewer log.  Steps to resolve: Verify that the MSDTC settings are correct.  1. Type Component Services in the Windows...